BHS TIPS | FAQs

Return & Exchange Policy

Warranties: - A limited 90-day warranty provided by the manufacturer applies to all parts unless otherwise stated. The manufacturer warrants all parts to be free from defects in workmanship and material. It covers the replacement of a defective part within the original warranty period. Warranties only apply to parts for replacement. If a replacement part cannot be obtained, a full refund, for the cost of the part only, will be issued to the original purchaser. Warranty claims and/or exchanges are subject to presentation of the original sales invoice. Warranties are limited to the original purchaser and are non-transferable.
- Our liability under NO circumstances will exceed the amount of the original sale.
- The warranty does not cover failure due to abuse, misuse, improper repairs or maintenance, improper installation, alteration or modification.
- The warranty does not cover any freight charges or shipping, cost of parts removal, normal wear and tear, and consequential or subsequent damages.
- You will need to obtain an RGA number (Return Goods Authorization Number) prior to return. NO return will be accepted without an RGA number. (Freight charges are the responsibility of the purchaser).

Returning a Part: Unless otherwise stated above, you may return a part for a refund within 5 days of receiving it subject to a 20% restocking fee (based on the cost of the part). FREIGHT and shipping CHARGES ARE NON-REFUNDABLE.

Receiving Parts: Please inspect the parts immediately after receiving your order. Damages and evidence of tampering on the outer packaging must be noted on the delivery receipt of the driver. ˇ DAMAGES MUST BE REPORTED WITHIN 48 HOURS of receiving the order. No exceptions ˇ WRONG ITEMS MUST BE REPORTED WITHIN 5 BUSINESS DAYS of receiving the order. No exceptions

Incorrect Parts: Although we do everything we can to get the right part to you, unusual mistakes can happen. If we ship the wrong part, we will pick it up and replace it. Please let us know immediately. The replacement item will be shipped when we receive the wrong item. Replacements will be shipped based on the original shipping method.

SHIPMENT INFORMATION | RETURN & EXCHANGE POLICY | LEGAL
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